Terms & Conditions

Terms and Conditions – created on 01-31-2019

Satisfaction Guarantee

Your business is important to us at Vallesigns & Awnings. We guarantee that every effort will be made to ensure your 100% satisfaction with our products, price, and service. Please contact Vallesigns & Awnings via email: onlineorders@vallesigns.com with any questions or concerns. We’re always happy to help.


Prices contained on this website are subject to change without notice.

Payment Terms

Vallesigns & Awnings accepts payment by credit card (Visa, Mastercard, American Express, and Discover).

Sales Tax

Vallesigns & Awnings collects sales tax where required by law. Sales tax is automatically calculated for orders shipping within the United States during checkout. Learn more by reading our Sales Tax help page.

Sales Tax Exemption

During checkout, you will be given the opportunity to indicate that your order is tax-exempt. If you tell us your order is tax-exempt, during checkout select the “tax-exempt” tab and upload the tax exempt form (george please make the necessary changes in the checkout as “tax-exempt” tab and place to upload the form by the client)

We are unable to remove sales tax from invoices after your order has shipped.
Learn more by reading our Sales Tax help page.

Shipping & Freight

All orders ship F.O.B. Copiague, NY.

United Parcel Service (UPS), FedEx, and United States Postal Service (USPS) are the package services used by Vallesigns & Awnings. Expedited methods of freight are also available, such as next day air, and second day air. Please specify the shipping method when ordering, or Vallesigns & Awnings will ship the least expensive method, regardless of delivery time.

Vallesigns & Awnings is not responsible for lost or damaged freight. All packages are insured when they leave Vallesigns & Awnings. If a package is damaged in shipment, you should not accept the package without appropriate documentation of damage. Vallesigns & Awnings will be happy to work with you and the carrier to secure a settlement for damaged freight provided proper documentation has been made on receipt. Failure to document damage at the time of delivery will make it impossible to secure an insurance claim on your behalf.


Vallesigns & Awnings reserves the right to change the specifications of its stock products without notice.

Custom Orders

Vallesigns & Awnings reserves the right to change the specifications of its custom products without notice.

Minimum Order

Vallesigns & Awnings has no minimum order for online purchases and subject to change without notice.


Claims for shortages must be made within 24 hours from the receipt of the shipment. Claims made after 24 hours will not be considered.

Product Warranty

Vallesigns & Awnings sells its products with the intent that they are free of defects in manufacture and workmanship at the time of sale. Vallesigns & Awnings warrants that each of its products will be free of defects in material and workmanship under normal use and service. However, the obligation of Vallesigns & Awnings under this warranty shall be limited to the requirement that it makes good at Vallesigns & Awnings’s place of business for any products picked up or shipped from our facilities, it is the customer’s responsibility to check the delivery and advise the shipping company of any damages or defects and claim the damages from the shipping company.

Vallesigns & Awnings does not warrant any product which has been the subject of misuse, negligence, accident, repair or alteration which, in the judgment of Vallesigns & Awnings, affects the product’s stability or reliability.

The warranties provided by Vallesigns & Awnings as referred to above shall be the sole and exclusive warranties. There shall be no other warranties expressed or implied, including any implied warranty of merchantability or fitness or any other obligation on the part of Vallesigns & Awnings with respect to products covered by this agreement. In no event shall the warranties of Vallesigns & Awnings require more from Vallesigns & Awnings than the repair or replacement of any part or parts which are found to be defective within the effective period of the warranty. Vallesigns & Awnings shall have no liability for any incidental or consequential damages.

Any and all warranties or guarantees shall immediately cease and terminate as to any products or parts thereof which are altered, or modified, without the prior express written consent of Vallesigns & Awnings.

Standards & Sources of Information

Many of the Vallesigns & Awnings products found on this website have been designed to comply with one or more industry standards.
When Vallesigns & Awnings states that a product complies with a particular standard, we are conveying our general interpretation of that standard relevant to size of text, use of graphic, and the location and size of message panels, etc.

Since we have no knowledge of your specific facility or hazard, it’s impossible for Vallesigns & Awnings to guarantee that your use of our products will comply with any law or standard. This site is not intended as a substitute for expert analysis or professional consultation. The information is accurate to the best of our knowledge based on our review of the industry. Vallesigns & Awnings makes no guarantee of information on this website.

Each customer is responsible to ensure that the use of Vallesigns & Awnings products comply with applicable laws and standards. Vallesigns & Awnings assumes no liability of injury or damage as a result of using our products. See our full warranty above.


Once an order is placed, it goes immediately into production. Therefore, we are unable to accommodate order changes or cancellations; no returns are accepted.

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